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Privacy policy

Privacy Policy

Last updated: 17 October 2026

This Privacy Policy explains how Majestin Jewels LLP (LLPIN: ACM-1015, GSTIN: 33ACDFM0682R1ZT), First Floor, D. No. 565, Vasavi Arcade, Big Bazaar Street, Coimbatore, Tamil Nadu 641001, collects, uses and protects your personal data when you use majestinjewels.com or contact us. We process personal data in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Data we collect

  • Contact details: name, phone number, email address, billing and delivery address.
  • Order details: products bought, order value, invoices, returns and cancellations.
  • KYC details: PAN or other ID, only where required by law for high-value purchases.
  • Payment details: payment status and transaction reference. Card, UPI and bank details are handled by our payment gateway and are not stored by us.
  • Device and usage data: IP address, browser, pages visited and cookies.
  • Messages: enquiries you send through our forms, email or WhatsApp.

2. Why we use it

  • To process orders, payments, delivery, returns and refunds.
  • To reply to your enquiries and provide customer support.
  • To meet legal, tax and KYC obligations.
  • To prevent fraud and keep the Website secure.
  • To send offers and updates, only with your consent. You can opt out at any time.

3. Who we share it with

We do not sell your personal data. We share it only with:

  • payment gateway partners, to process payments;
  • courier and logistics partners, to deliver orders;
  • Shopify, which hosts our online store;
  • messaging and email service providers, to send order updates;
  • government authorities, where required by law.

4. Cookies

We use cookies to keep your cart, remember preferences and understand how the Website is used. You can block cookies in your browser settings, but some features may stop working.

5. Data retention

We keep your data for as long as needed to serve you and to meet legal requirements, including GST and accounting record-keeping periods. After that, it is deleted or anonymised.

6. Security

The Website uses SSL encryption. Access to customer data within our team is restricted to staff who need it.

7. Your rights

You can ask to access, correct or delete your personal data, withdraw consent for marketing, or nominate another person to exercise your rights. Write to customercare@majestinjewels.com. We will respond within 30 days.

8. Children

The Website is not meant for users under 18. We do not knowingly collect data from children without parental consent.

9. Grievance Officer

Name: [Grievance Officer name]
Email: customercare@majestinjewels.com
Phone: +91 75075 07576
Address: First Floor, D. No. 565, Vasavi Arcade, Big Bazaar Street, Coimbatore, Tamil Nadu 641001

10. Changes

We may update this policy. The latest version will always be on this page with its revised date.